Payment gateway issue
October 9th, 2009 08:37 AET

Impact: Credit card payments made to Ilisys may be declined
Services: Sales and Renewals
Date: Friday, 9 October 2009
Duration: 7:00 – 11:50 AEDST
Status: Resolved

Summary:
Due to an issue with the Commonwealth Bank, credit card payments are currently failing. We apologise for any inconveniences caused by this interruption.

Update, 11:00 AEDST: The issue is related to a national EFTPOS/ATM network outage that Commonwealth Bank are experiencing at present.

Update, 11:50 AEDST: We have been advised by our merchant provider that the CBA payment service has been restored, and we’re now able to take credit card payments as normal.

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