March 18th, 2009 15:26 AET
Please be advised that our support desk will be closed for the Easter holiday period from Friday, 10/04/2009 until Monday 13/04/2009 inclusive. Ordinary business hours will recommence Tuesday, 14 April.
In the event of a fault, you can still pass a message to an on-call platform team member on 1800 795 645.
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March 12th, 2009 16:00 AET
Impact: Customer websites, email, Toolkit & hosting.myob.com.au unavailable
Services: All services
Time & Date: 22:00 Saturday, 14th March – 07:00, Sunday, 15th March 2009
Status: Postponed
Summary:
Early on Sunday, 15 March we require a 4-hour outage within a 7-hour window to upgrade network infrastructure.
The MYOB Hosting website and customer Toolkit will be unavailable from 22:00 AEDT Saturday.
Client web sites will be unavailable from midnight AEDT, email will be queued and delivered after 07:00 AEDT.
We apologise for any inconveniences this may cause. Please contact hostingsupport@myob.com.au if you have any questions about this message.
Update:
The proposed upgrade has been postponed, so your services will continue as normal. At this stage we do not have a date for when we will progress with this, however, we will inform you well in advance before we proceed.
Again, we apologise for any inconveniences this may cause. Please contact hostingsupport@myob.com.au if you have any questions about this message.
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