Maintenance outage
July 31st, 2008 01:06 AET

Impact: A 45 minute network outage
Services: All web and email services
Date: Thursday 31st July 2008
Duration: 00:05 AEST – 01:05 AEST
Status: Complete

Early on Thursday morning we require a one hour outage window to upgrade our SAN storage infrastructure.

This software upgrade will allow us to increase capacity and performance.

Update 00:19 AEST: The upgrade is now complete. The failover of the SAN storage worked as planned and hence there was no disruption to service during this period.

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Server maintenance outage
July 16th, 2008 16:25 AET
Impact: Sales/signups via the MYOB Hosting Website/Toolkit
Services: Online payment gateway
Date: Thursday 17 July 2008
Duration: 22:00 AEST – 23:00 AEST

The payment gateway server used for processing online payments will be taken offline for one hour while maintenance is performed. During this period no payments will be possible via the MYOB Hosting website or toolkit.

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